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Complete List of Returned Check Reason Codes
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Why was my check returned?
Why was the deposit returned?
What does NSF mean?
What do returned
check messages mean?
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Not Sufficient Funds
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Uncollected Funds Hold
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Stop Payment
- Closed Account
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Unable to Locate Account
- Frozen Account
- Refer to Maker
-
Not Authorized
Overview:
The U.S. Department of the Treasury has published the updated Check
21 Return Codes. Find out the reason codes, reasons for return, and
reasons for rejection, and what the stamps actually mean.
Description:
Not Sufficient Funds -
Not
Sufficient Funds, NSF,
Insufficient Funds, ISF are the same message. NSF
and ISF mean that at the time the check was presented to the account
holder's bank, there were not enough funds in the account to pay the
check or draft.
When a check is returned for
NSF
or ISF, the item can be re-deposited unless the front of the item is
stamped DO NOT REDEPOSIT. Usually if an item is stamped DO NOT
REDEPOSIT, the account number is also crossed out or punched out
with a hole punch.
Uncollected Funds Hold
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Uncollected Funds - UCF - UFH - UF, items are
returned because funds available in the account are not yet
available. This can happen when a deposit into the account holder's
bank has not yet cleared. For example, the account holder deposits
a paycheck for $1,000 into his bank on Monday, and the check is set
to be clear on Wednesday, making $1,000 pending, but not available.
The account holder then writes a check on Monday night to a merchant
that deposits the item on Tuesday. The merchant's bank presents the
check on Tuesday and the bank returns the item, Uncollected Funds,
because the money is there on paper, but not available. If a check
has been stamped Uncollected Funds Hold, Uncollected Funds, or a
similar message, the item is eligible for redeposit. Just deposit
the item again, and the hold may have been lifted.
Stop Payment - Stop
Pay - Check Stop -
Stop
Payment Check - Stop Payment Item - If your check
or draft is returned with a Stop Payment this means the account
holder, the person who originally wrote the check or authorized the
draft has revoked their authorization. You cannot redeposit an item
marked with a Stop Payment. Stop Payment is a feature available to
any account holder who contacts their bank BEFORE the check or draft
they authorized is presented for payment. The account holder tells
the bank the check number, the amount of the check and payee and the
bank in turn looks for this check, or range of checks and returns
the item(s) unpaid marked Stop Payment.
Closed Account -
Account
Closed - When the banks stamps Account Closed or
puts the Closed Account stamp on a check or draft that was
deposited, this means the account holder's bank account that was
associated with that check is closed. No closed account or account
closed items can be re-deposited. You must get a new check from the
account holder when the item was returned Account Closed.
Unable to Locate Account - UTL -
Unable to
Locate - When a check or draft is returned with
the Unable to Locate or UTL stamp, this means the bank cannot find
any account with that account number in its records. This is most
likely a check by phone or check draft where the wrong information
was entered or provided. Unable to locate checks or drafts may have
details as to what exactly was wrong, such as a circled account
number, or invalid routing number message. Some UTL or unable to
locate account checks have handwritten notes on the stamp to help
the merchant locate the proper details. Users of CheckWriter
software can use RoutingTool to look up bank routing numbers and
bank phone numbers. Other reasons could be the addition or absence
of leading zeros in an account number, such as a customer with the
account number 123456, but on the check the account number shows
000123456. Unable to locate checks cannot be re-deposited. A new
item must be created or a new check would be required from the
account holder.
Frozen Account -
Blocked Account - Checks and drafts are returned with Frozen
Account or Blocked Account messages when the bank is required to
lock or Freeze an account. This can be due to a divorce judgment,
IRS tax lien, wage garnishment, court order or other legal reason
that the bank can be required to freeze an account. Checks stamped
Frozen Account cannot be re-deposited - a new item is required from
the account holder.
Refer to Maker - RTM - Checks returned with the RTM stamp
require the depositor to contact the maker of the check. Refer to
maker means, you should contact the person that wrote the check to
find out why the item was returned. If the maker does not know why
the item was returned, the maker should contact their own bank for
the reason. The merchant cannot obtain the reason for return from
the maker's bank, only the maker can get this information. Items
stamped RTM or stamped Refer to Maker cannot be re-deposited. A new
item is required.
Not Authorized - Unauthorized, Not Authorized, and UA
and Counterfeit stamps
are typically a result of the account holder disputing the item
during the payment presentment process, or if a particular block is
noted on the account such as "no drafts" or "no debits" and such an
item is presented. Items marked Not Authorized or Unauthorized
cannot be re-deposited.
Stale Dated -
Expired Check - Stale Check - Checks returned with a Stale Dated
stamp are past the expiration date as set by the check issuer. Some
checks are valid only if cashed or deposited within 7 days, 30 days,
90 days or 180 days. Checks with this time limit will be returned
for Stale Dated or Expired Check and cannot be re-deposited.
Post Dated - Post Dated Check - If a check is returned
for Post Dated this means the date on the check was for a future
date. Future dated checks can be returned for Post Dated or Post
Dated Check. Checks that are returned and stamped Post Dated can be
redeposited on or after, but not before the date in the date blank
at the top right of the check. Also check by the endorsement for
wording such as "check not valid until."
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Endorsement Missing - Endorsement - If a check or check draft
is returned due to endorsement missing, this is because the
depositor, not the account holder that issued the check, did not
endorse the item. An endorsement is a signature or stamp that goes
on the back of the check. At minimum, banks require a single
signature in the endorsement blank on the reverse of the check.
Other endorsements include, "For Deposit Only", and "Without
Recourse", and "Pay to the order of" if making a third part
endorsement. You can redeposit a check with Endorsement Missing
stamped on it by adding an endorsement and re-depositing the item.
Endorsement Irregular - Irregular Endorsement - Checks can be
returned for irregular endorsement when there is a problem with the
endorsement such as a signature mis-match, account number problem or
if the endorsement cannot be read. Checks can also be returned for
irregular endorsement if the endorsement goes below the like that
says, "Do not endorse or write below this line."
Signature (s) Missing - Missing signature or signature
missing returns are common where the signature on a check is not
present. Some checks can be returned for signature missing when two
signatures are required to write a check on a particular account and
only one signature appears on the check. A check with signature
missing cannot be re-deposited until the signature is gathered.
Signature (s) Irregular - Irregular signature or
signature irregular returns are caused by a signature that does not
match the account holder, or if the signature appears damaged,
altered or otherwise obscured. Signature Irregular checks cannot be
re-deposited. A new item must be obtained from the maker of the
check.
Non Cash Item - NCI - A check returned stamped Non Cash Item,
Not Cash Item, NCI or Not for Cash is usually an invalid check, like
a rebate coupon, promotional check, or gift certificate that is
deposited in error as a real check. Items stamped NCI, Not Cash
Item or Non Cash Item cannot be re-deposited.
Altered Item / Fictitious Item -
A check returned stamped
Altered, or stamped Fictitious item does not match the account
holder's records or the bank's records as far as the amount, date or
terms of the check and is being returned in dispute of its
validity. This can be something as simple as someone writing a
check for $125.99 and then changing the 5 in 125 to a 6 to make the
check $126.50. Any alteration can void the check at the discursion
of the bank. A cross out, alteration or change should be initialed
by the account holder, but does not always stop returns, especially
with high dollar items. This stamp, Altered Item, or Fictitious
item can also come with forged money orders, forged cashier's
checks, and forged traveler's checks.
Item Exceeded Dollar Limit - Checks are returned with this
stamp, Item Exceeded Dollar Limit when an account holder has a cap
on the maximum daily amount the account can pass in a day, or if
there is a maximum check value for the account. Checks returned
with this stamp cannot be re-deposited.
What next:
If you have a check or draft returned, pay close attention to the
reason code so you know if you can redeposit the item.
Protection:
Use services that will check the validity of your checks and drafts
before you deposit the items. If you don't know how to contact the
bank once the check is returned, call 1-900-868-2995 for the bank
phone number and contact information.
1-900-868-2995
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